Employees are the backbone of every organization and play a key role in its success. Today, employee engagement is essential for advanced, high-performing teams and organizations. When CEOs and decision-makers focus on generating revenue instead of recognizing employee needs and strengthening employee relationships, organizations experience failure.
One of the best ways to improve employee engagement is to offer them a voice and listen to your employees. It creates a strong foundation for the products and services you require to deliver to your customer, ultimately generating more revenue. When you amplify your employees’ voices, your organization fosters a culture of trust and collaboration, resulting in better engagement and performance.
Effective Ways of Amplifying Your Employees’ Voice
Enlisted are the ways to amplify your employees’ voices.
1: Building an empowered culture
Start by building an empowered culture. It means creating an environment where your employees can freely express their opinions and ideas without fearing retribution. You encourage your employees to participate in decision-making and offer them a voice in shaping your organization’s future. To create an empowered culture, you as a leader must be open to receiving feedback from employees and demonstrate that you value their opinions. Ensure to offer the right direction to your employees with clear decisions and support in their efforts to achieve their goals.
2: Create an employee forum
Several organizations utilize employee forums to seek ideas for improving business performance. Since different organizations require adopting different approaches, you can establish an employee board with rotating membership where employees can set up their ideas for discussing key business topics.
When creating an employee forum, ensure that you have a clear idea for the forum with clear terms of reference understood across the business. An effective way of creating terms of reference involves including the members in defining them. When you clearly state the responsibilities, it shows that you are keen to work with the forum and that the employees involved have important responsibilities, including:
- Proactive in seeking views and feedback from employees in their areas of business.
- Identifying the progress and communicating them.
- Running an employee-focused group for seeking views and opinions.
- Presenting and reporting to managers on relevant feedback from their area of business.
3: Share employee stories
Sharing the stories of your employees is another way of amplifying their voices. When you share your employees’ successes and struggles, organizations create a sense of connection and belonging. It helps employees to feel more empowered and engaged in their work. Social media is an excellent way to share these stories. Alternatively, organizational leaders can create a hashtag and other campaigns to encourage employees to share their stories and experiences. To share employee stories, you can also adopt traditional methods, such as newsletters and email campaigns.
4: Creating an employee advocacy program
Since an employee advocacy program allows employees to share their opinions and experiences with the public, it is an excellent way to amplify employee voices. It helps build trust with existing and potential customers, which helps in increasing brand awareness and engagement. If you are aspiring to create an advocacy program, organizations must identify employees who are passionate about their work and willing to share their stories. Above all, you must train your employees to help them emerge as successful advocates for your organization.
Your employees’ voices are important for your organization. However, leaders must hear it to bring success to the organization. Amplifying employees’ voices help create an empowered culture and foster better communication, collaboration, and engagement. Implementing the strategies for amplifying voice can create an environment where employees feel valued and heard.